Welcome to EHome Plus

Privacy Policy (Terms and conditions) 

Who we are  

Privacy and Cookie Policy 

  • This privacy policy sets out how this website (hereafter "the Store") uses and 
    protects any information that you give the Store while using this website.
  •  The Store is committed to ensuring that your privacy is protected. Should we ask 
    you to provide certain information by which you can be identified when using this 
    website, then you can be assured that it will only be used in accordance with this 
    privacy statement.  
  • The Store may change this policy from time to time by updating this page. You 
    should check this page from time to time to ensure that you are happy with any 
    changes.

How We Collect Data and Why?

This privacy policy and Returns and Replacement will cover in-depth how E-Home Plus 
collects data from you as a customer and how we plan on using it. We will,

  • Ensure you understand what types of personal information we collect and how we 
    will use it. 
  • This ‘policy’ explains how we protect the personal information we collect from you.  
  • Moreover, we will also highlight what rights you have regarding the information we 
    collect.  
  • This policy applies to everyone using our services and ordering anything from E
    Home Plus.  
  • It applies if you buy from any of our subsidiaries, visit our website, contact us, and 
    agree to receive our newsletter and promotions. 

Personal Information Collected by E-Home Plus  

We may collect the following information:  

  • Name  
  • Contact information including mobile number and email address  
  • Gender  
  • Demographic information such as postcode, preferences and interests  
  • Browsing and search history  
  • Order history
  • Website clicks and mobile app tap logs  
  • Other information relevant to customer surveys and/or offers  

What we do with the information We gather 

We require this information to understand your needs and provide you with a better 
service, and in particular for the following reasons:  

  • Internal record keeping.
  • Personalized product listing.
  • Promotions and offers.  
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or 
    other information which we think you may find interesting using the email address 
    which you have provided.  
  • From time to time, we may also use your information to contact you for market 
    research purposes. We may contact you by email, phone, or mail. We may use the 
    information to customise the website according to your interests. 

Security  

  • We are committed to ensuring that your information is secure. In order to prevent 
    unauthorised access or disclosure, we have put in place suitable physical, 
    electronic and managerial procedures to safeguard and secure the information we 
    collect online.

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the 
following ways: 

  • Whenever you are asked to fill in a form on the website, look for the box that you can 
    click to indicate that you do not want the information to be used by anybody for 
    direct marketing purposes  
  • If you have previously agreed to us using your personal information for direct 
    marketing purposes, you may change your mind at any time by letting us know using 
    our Contact Us information 

We will not sell, distribute or lease your personal information to third parties unless we 
have your permission or are required by law to do so. We may use your personal 
information to send you promotional information about third parties which we think you 
may find interesting if you tell us that you wish this to happen.  
You may request details of personal information which we hold about you under the Data 
Protection Act 1998. A small fee will be payable. If you would like a copy of the information 
held on you please email us this request using our Contact Us information.  
If you believe that any information we are holding on you is incorrect or incomplete, please 
write to or email us as soon as possible, at the above address. We will promptly correct 
any information found to be incorrect.

Who we share your data with

  • If you request a password reset, your IP address will be included in the reset email. 

How long we retain your data  

  • If you leave a comment, the comment and its metadata are retained indefinitely. 
    This is so we can recognize and approve any follow-up comments automatically 
    instead of holding them in a moderation queue. 
  • For users that register on our website (if any), we also store the personal 
    information they provide in their user profile.
  •  All users can see, edit, or delete their personal information at any time (except they 
    cannot change their username). Website administrators can also see and edit that 
    information.

What rights you have over your data

  • If you have an account on this site, or have left comments, you can request to 
    receive an exported file of the personal data we hold about you, including any data 
    you have provided to us.  
  • You can also request that we erase any personal data we hold about you. This does 
    not include any data we are obliged to keep for administrative, legal, or security 
    purposes.

Where your data is sent

  • Visitor comments may be checked through an automated spam detection service.

Thank you for choosing E-Home Plus!!